FAQS

FREQUENTLY ASKED QUESTIONS

Is my vehicle accessible at any time?

Yes, we have a key code which will be given to you upon payment or arrival. You have access to your vehicle 24/7, please see ‘Access to and from Carpark’ for more information.

Is St. Ives town centre within walking distance?

Yes, the walk into the town centre is approximately 15 minutes, downhill.

Access to and from carpark

Local taxi services are available. During peak times we advise you to drop off your passengers and luggage, at or near to your accommodation and then call a taxi to meet you at the car park. Taxi numbers are sent via email upon booking. There are also town centre shuttle buses operating close by.

Refunds

Refunds will be given at the discretion of the management and no refunds will be given with less than 7 days notice.